Shipping Policy

Last Updated: June 26, 2026

Global Shipping

NOVAPUMP ships to 50+ countries via sea freight, air freight, and express courier (DHL/FedEx/UPS).

Processing Time

Standard orders: 3-7 business days. Custom pump configurations: 7-14 days manufacturing.

Shipping Costs

Calculated by weight, dimensions, and destination. Contact sales for precise freight quotes.

Transit Times

• Asia-Pacific: 5-10 business days
• Europe: 10-20 business days
• North America: 15-25 business days
• Africa & Middle East: 15-30 business days
• South America: 20-35 business days

Tracking & Insurance

All shipments include tracking and basic insurance. Additional coverage available.

Customs & Duties

Import duties and taxes are the buyer's responsibility. Check local regulations before ordering.